Help Center

Getting Started

  1. Run Your First Scan: Go to New Audit, enter your website URL, select how many pages to scan, and hit Start. You'll see real-time progress as each page is analyzed.
  2. Review Your Results: Each scan produces a detailed report with violations grouped by WCAG criteria. Click into any page to see specific issues with code snippets and suggested fixes.
  3. Track Remediation: Mark violations as open, in progress, fixed, or won't fix. Track your progress over time and demonstrate compliance improvements to stakeholders.
  4. Export VPAT Reports: Generate VPAT 2.5 documents in JSON, CSV, Markdown, or DOCX. Filter by conformance level and optionally include EN 301 549 cross-references for European compliance.
  5. Scan Authenticated Pages: Toggle 'Requires login' on a scan target, choose 'Log in with Browser Session', and log in via the secure browser modal. Your session is captured and used to scan pages behind authentication.
  6. Get Suggested Fixes: Get corrected HTML snippets and LLM-ready prompts you can copy directly into your development workflow for fast remediation.

Frequently Asked Questions

What is WCAG 2.2 and why does it matter?
WCAG 2.2 (Web Content Accessibility Guidelines) is the international standard for web accessibility published by the W3C. It defines how to make web content more accessible to people with disabilities, including visual, auditory, motor, and cognitive impairments. Compliance is often a legal requirement under laws like the ADA, Section 508, and the European Accessibility Act.
How does a11yVault scan my website?
a11yVault uses a combination of automated axe-core testing and enhanced analysis. First, we crawl your site with a headless browser (respecting robots.txt). Then axe-core runs automated checks on each page. Finally, our enhanced analysis engine evaluates the results to provide plain-language explanations, suggested fixes, and corrected HTML snippets.
What's the difference between automated and manual testing?
Automated testing catches issues like missing alt text, color contrast failures, and improper ARIA attributes. Manual testing covers the rest, including keyboard navigation flow, screen reader compatibility, cognitive load assessment, and content comprehension. a11yVault provides both: automated scanning plus a manual review checklist for criteria that require human judgment.
What conformance levels (A, AA, AAA) should I target?
Level AA is the most widely adopted standard and is typically what's required by law. Level A covers the most basic requirements. Level AAA is the highest standard but is very difficult to achieve across an entire site. We recommend targeting Level AA for full compliance, and Level AAA for specific critical content where possible.
What is a VPAT and when do I need one?
A Voluntary Product Accessibility Template (VPAT) is a standardized document that explains how your product conforms to accessibility standards. It's commonly required when selling to government agencies, educational institutions, and large enterprises. a11yVault can export VPAT 2.5 reports in JSON, CSV, Markdown, and DOCX formats with optional EN 301 549 cross-references.
What's the difference between Priority and Economy scans?
Both scan modes perform the same full enhanced analysis. Priority scans run in real-time: you get results immediately as each page is analyzed (1 credit per page). Economy scans queue your pages for asynchronous processing at half the cost (0.5 credits per page). Economy results typically arrive within a few hours, up to 24 hours.
How does authenticated scanning work?
If your site has pages behind a login, you can provide login credentials during scan setup. a11yVault will securely authenticate and scan those protected pages. Login credentials are only used during the scan session and are never stored.
What are the plan limits and how does billing work?
We offer four tiers: Starter ($99/mo, 100 credits), Team ($299/mo, 350 credits), Agency ($699/mo, 850 credits), and Enterprise (custom pricing). Priority scans cost 1 credit per page; Economy scans cost 0.5 credits per page. You can also purchase 50-credit top-up packs ($79 each).
Is my data secure?
Yes. All data is encrypted in transit (TLS). We use secure session management with HTTP-only cookies. Scan results are isolated per organization. We scrub PII from HTML snippets before storing them. We don't store login credentials used for authenticated scanning.
Can I white-label reports with my own branding?
Yes, on Agency plans and above. Go to Settings to configure your custom brand name, which will appear on all exported reports and VPAT documents.